Returns & Exchanges

At Alpkit, we want you to be completely satisfied with your gear, which is why we offer a 123-day return period for any unused items in their original packaging. Whether it is a size swap or a change of heart, our Alpine Bond guarantee ensures a straightforward and fair process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in a clean, sellable condition.

• 3.
  Ship It Back

  Generate and print your prepaid shipping label from the portal, then drop your package off at any authorized courier collection point.

• 4.
  Refund or Exchange

  Once our warehouse team inspects your return, we will process your exchange or issue a full refund to your original payment method within 5-7 business days.